Please note shipping changes as of March, 2020: Shipping will no longer be automatically calculated and added to your order at checkout (if you checkout with large apparatus). You will now be able to checkout with any number or combination of items! Instead, we will now bill shipping charges directly to you once your order is ready for shipment.
By checking out with the option to be billed later for shipping, you are confirming shipping charges will be billed to you at a later date. You are expected to complete payment for shipping charges in a timely manner once billed. Once you are billed for shipping, you must complete payment within 10 days. Shipping charges that are billed to you and left unpaid (after the 10 day billing period) will result in a cancellation of your order and a 40% restocking fee for the entire order.
All items from Cadillacs to Eyehooks are shipped from our New York City location.
We can ship to virtually any address in the world. We strive to adhere to the following schedule for shipments and if required, will expedite studio orders.
Small, single items. (for example: Pedi Pole, Barrels, Foot Corrector) generally will process within 2-4 weeks from confirmation of order.
Large composite orders 7-8 weeks +/-
Large composite orders 9 weeks +/-
Small, single items. (for example: Pedi Pole, Barrels, Foot Corrector) generally will process within 4 weeks from confirmation of order.
Large apparatus (Reformers, Cadillacs, Towers, High Barrels, and High Chairs) must be quoted to travel via freight/ international freight.
Please note that the shipping rates for many of our items are weight and volume based. To reflect the policies of the shipping companies we use, all weights and dimensions will be rounded up to the next full pound.
Please contact us directly at 718.721.5929 for questions regarding shipping quotes. If you require white glove delivery service, please call or send us a followup email at firstname.lastname@example.org requesting white glove service.
*Please note Customs Clearance charges/ duties for all international orders are the responsibility of the consignee.